Digital etiquette: how to behave on the Internet

Rules of business correspondence:

• greeting at the beginning of the email;
• put a signature at the end of the letter;
• avoid spelling and punctuation errors;
• do not send work emails outside of business hours;
• do not attach heavy files;
• do not confuse the "Reply" and "Reply All" buttons;
• do not send working documents in messengers;
• be sure to indicate the subject line in your emails.
  

Rules for group communication in forums and social media groups:

• be polite;
• addressing strangers on a first-name basis;
• not to use mat and swear words;
• do not add people to groups without asking;
• not to float (i.e., to speak only on a given topic);
• do not spam (i.e., do not publish unsolicited advertising messages);
• not to get personal in disputes and discussions.

Rules for maintaining corporate accounts in social networks:

• not to pass off other people's content as your own;
• not to make too many posts;
• do not post memes and accordions;
• not to abuse advertising of their services and their organization;
• do not tag people in posts to attract attention;
• do not curse yourself;
• do not mark people on greeting cards.