Digital etiquette: how to behave online?

Rules of business correspondence:

• greeting at the beginning of the email;
• put a signature at the end of the letter;
• avoid spelling and punctuation errors;
• do not send work emails outside of business hours;
• DO NOT attach heavy files;
• do not confuse the "Reply" and "Reply All" buttons;
• do not send working documents in messengers;
• be sure to indicate the subject line in your emails.

Rules for group communication in forums and social media groups:

• be polite;
• address strangers on a first-name basis;
• do not use mat and swear words;
• do not add people to groups without permission;
• not to float (i.e., to speak only on a given topic);
• Do not spam (i.e., do not publish unsolicited advertising messages);
• not to get personal in disputes and discussions.

Rules for maintaining corporate accounts on social media:

• not to pass off other people's content as your own;
• not to make too many posts;
• not to publish memes and accordions;
• not to abuse advertising of their services and their organization;
• do not tag people in posts to attract attention;
• Do not curse yourself;
• not to mark people on greeting cards.